At grab88, your privacy is more than a legal obligation — it is our commitment to every player. Find out exactly how we collect, use, and protect your information.
Six core principles of personal data protection that grab88 practises every day to keep player information secure.
All personal data and financial transactions are protected with industry-standard SSL 256-bit encryption. Stored data is further secured with an additional encryption layer at the database level.
Grab88 has never and will never sell, rent, or trade players' personal data to any third party for marketing or commercial purposes under any circumstances.
You have the full right to access, correct, and request deletion of your personal data. Such requests may be submitted to the grab88 support team at any time.
Your data is stored on servers integrated with multi-layered security systems, protected by firewalls, intrusion detection systems, and round-the-clock security monitoring.
All of grab88's data handling practices fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international data protection standards.
You may choose the types of marketing communications you wish to receive, or unsubscribe entirely at any time, through your account settings or by contacting our support team.
Your privacy is our top priority. This Privacy Policy explains in detail how grab88 collects, uses, stores, and protects your personal information when you use our platform. By using grab88's services, you agree to the practices described in this policy.
Grab88 ("we", "Platform") is an online gaming platform operator committed to protecting the privacy and data security of all users. This Privacy Policy is drawn up in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection standards.
This policy applies to all information collected through the grab88 official website, mobile app, and all communication channels associated with our platform. Please read this policy carefully, as it explains your rights and our responsibilities regarding the personal data you share with us.
If you disagree with any part of this policy, please discontinue use of the grab88 platform and contact our support team for further assistance. Continued use of the grab88 platform following any amendments to this policy will be considered your acceptance of the updated terms.
In operating the platform, grab88 collects various types of information from users. The data we collect can be categorised as follows:
Identity & Account Information:
Financial Information:
Usage & Technical Data:
Grab88 only collects data that is strictly necessary to operate the platform properly and securely. Your information is used for the following purposes:
grab88 does not use your data for any purpose not stated in this policy without first obtaining your explicit consent.
Grab88 does not sell or trade players' personal data to any external party. However, there are limited situations where data sharing may occur:
In all of the above situations, grab88 will ensure that data shared is kept to the minimum necessary, and that recipients are bound by equivalent or stricter data protection obligations.
Grab88 continuously invests in the latest security infrastructure to ensure player personal data is protected to the highest standard. The security measures we employ include:
While grab88 takes all reasonable steps to protect your data, no internet data transmission system can be guaranteed 100% secure. In the event of a security breach affecting your data, we will notify you within 72 hours of becoming aware of the incident.
Grab88 uses cookies and similar tracking technologies to enhance user experience, analyse platform traffic, and deliver more relevant content to you.
Types of cookies we use:
You can manage your cookie settings through your web browser at any time. Disabling certain cookies may affect the functionality and user experience of the grab88 platform.
As a grab88 player, you have the following rights regarding your personal data in accordance with Malaysia's PDPA provisions:
| Player Rights | Description | Status |
|---|---|---|
| Right of Access | Request a copy of the personal data we hold about you | Available |
| Right to Rectification | Correct inaccurate or outdated personal data | Available |
| Right to Erasure | Request deletion of your personal data (subject to legal obligations) | Available |
| Right to Object | Object to the processing of your data for direct marketing purposes | Available |
| Right to Accuracy | Request restriction of data processing under certain circumstances | Available |
| Right to Portability | Receive your data in a machine-readable format | Available |
To exercise any of the above rights, please contact the grab88 support team via live chat or email. We will process your request within 30 business days from the date of receipt.
Grab88 retains your personal data only for as long as necessary to fulfil the purposes stated in this policy or as required by applicable law.
When data is no longer required, grab88 will ensure it is deleted or anonymised using secure, irreversible methods to fully protect your privacy.
The grab88 platform is intended for adult users aged 18 and above only. We do not knowingly collect, store, or process any personal data from individuals under the age of 18.
If we determine that a minor's personal data has been collected without the knowledge or consent of a parent or legal guardian, we will take immediate steps to delete that data and close the associated account without prior notice.
If you believe your child has registered an account on grab88, please contact our support team immediately at [email protected] for immediate follow-up action.
The grab88 platform contains links to third-party websites or services such as game providers and payment processors. This Privacy Policy applies solely to the grab88 platform and does not cover the privacy practices of any such third parties.
Grab88 is not responsible for the privacy practices or content of third-party websites or services. We encourage you to read the privacy policy of each platform you use separately to understand how your data is handled outside the grab88 environment.
Third-party game providers integrated with the grab88 platform are bound by confidentiality agreements requiring them to protect player data in accordance with grab88's standards.
Grab88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data handling practices, new legal requirements, or platform service improvements.
Any significant changes to this policy will be clearly displayed on the grab88 website with an updated "Last Updated" date. For major changes, grab88 will notify registered players via email or in-platform notification.
Your continued use of the grab88 platform after any changes take effect will be considered your acceptance of the updated Privacy Policy. It is your responsibility to review this page periodically.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how grab88 handles your personal data, please do not hesitate to contact us through the following channels:
grab88 is committed to resolving all privacy-related complaints within a reasonable timeframe. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant Malaysian Personal Data Protection Department.
Register your grab88 account today and play with complete confidence. Our platform features advanced data protection, secure MYR transactions, and 24/7 customer support ready to assist you at any time.
18+ only. Play responsibly. T&C apply.